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Barclays is once again suffering from technical problems
One of the U.K.’s biggest banks, Barclays, is once again having problems with its apps, with customers unable to transfer funds or make payments.
The problems started at around 7am GMT, according to the Down Detector website, which is showing a sharp spike in people reported outages.
The Down Detector site shows thousands of reports of Barclays problems
The failure is causing big problems for customers who need to transfer money to pay for goods or services. “Trying to move money from my savings account to my current account, and it says it can’t do it as they [sic]
system is down,” reports one Barclays customer on Down Detector.
Other customers are reporting that wages or salaries haven’t appeared in their accounts, as expected.
The Barclays service status acknowledges the problem, saying: “We’re sorry, some customers may be having issues making or receiving payments at the moment. We’re working to fix this.”
It’s the second time in the matter of weeks that Barclays has suffered a significant outage. In late January, the bank’s online services were plagued with technical issues for three days. The failure coincided with a deadline to pay income tax in the U.K., leaving many customers unable to make the necessary payments.
In an FAQ on its website, Barclays insisted that “this was a technical issue and not related to a cyber-attack or malicious activity.”
This is a breaking news story. More to follow.